Terms & Conditions
Please take the time to read through the Terms & Conditions
By payment you are agreeing to my following terms & conditions and entering into a contract.
Please check every detail of the T&C's to understand the process and avoid any kind of misunderstanding.
Once we receive your payment, the date will be officially booked.
The Client is engaging the services of by Carla A London hair & make up by accepts the booking, subject to these Terms & Conditions, and the contents of the invoice, which constitute the entire agreement between us (“the Agreement”
Bookings are confirmed upon payment.
48 hours notice is require for cancelations beauty bookings and bridal trials.
Cancelations with less than 48 hrs are Non refundable.
Weddings cancelations are non refundable but dates can be changed with 2 months notice.
Bookings for single services outside 5 mile radius will incur travel fee.
Travel fee is applied for bookings outside zone 3 London. £1 per mile.
Please ensure that we will be working in a suitable environment with adequate surface space, natural lighting, electricity points, and hand-washing facilities.
Please ensure every member of the party is aware of timings and be available for hair or makeup application. The time that our team arrives to you will depend on what time you need to be ready. Please be ready for service at the designated time to allow a smooth service.
Prior to having makeup applied, please ensure each client is on time ready for services, their skin is makeup-free and hair is clean and completely dry.
We reserve the right to refuse service to any client for, but not limited to, any behaviour deemed rude, offensive threatening, or abusive.
PHOTOGRAPHY AND IMAGE COPYRIGHT
At your trial, we will need to take photos and videos of you for the purpose of recording the trial look. This is to help us recreate the look accurately on the day. This will also give you a true idea of how your look should translate to your wedding photos & video, in different angles, lighting etc. Future clients also love to see examples of our real-life brides and we are proud to share our work on bridal clients with future brides/clients via our website & social media platforms.
Please let us know in advance if you do not wish to be in photographs or if you are not happy to appear on images on our social media, promotional material, or website.
Our team are happy to be photographed on the wedding day whilst in action, if these photos are shared on social media please credit us accordingly.