Terms & Conditions
Please take the time to read through the Terms & Conditions
By payment you are agreeing to my following terms & conditions and entering into a contract.
Please check every detail of the T&C's to understand the process and avoid any kind of misunderstanding.
Once we receive your payment, the date will be official
BOOKING CONFIRMATION
Bookings are confirmed upon full payment.
CANCELATIONS ON Beauty Services
48 hours notice is require for cancelations beauty bookings.
Cancelations with less than 48 hrs are Non refundable.
CANCELATIONS ON WEDDING BOOKINGS
Weddings cancelations are non refundable but dates can be changed with 2 months notice.
CHANGES TO BOOKINGS
Changes to your booking by adding another person or changing arranged time can be only be only carried out if time and resources allow and will require prior notice.
Changes to the original booking may incur additional fee.
Changes to your booking by reducing the size of your bridal party less than 3 months prior to the wedding date the original quote price will still apply.
EARLY BOOKINGS
Bookings starting before 7am will incur an extra charge of £50
WEDDINGS PAYMENT TERMS
Trials are paid in full prior to the wedding date after completion of the trial assuming you happy with the look and want to proceed then the balance for bridal hair and make up for the wedding day is then due to secure your date.
An invoice will be sent upon completion of trial your wedding day booking will be locked for a week after invoice is sent failure of delay of payment will result in the cancelation of your wedding day booking.
TRAVEL
Bookings will incur travel fee.
Travel fee is applied for bookings outside zone 3 London. £1 per mile.
CLIENT OBLIGATIONS
Please ensure that we will be working in a suitable environment with adequate surface space, natural lighting, electricity points, and hand-washing facilities.
Please ensure every member of the party is aware of timings and be available for hair or makeup application. The time that our team arrives to you will depend on what time you need to be ready. Please be ready for service at the designated time to allow a smooth service.
Prior to having makeup applied, please ensure each client is on time ready for services, their skin is makeup-free and hair is clean and completely dry.
We reserve the right to refuse service to any client for, but not limited to, any behaviour deemed rude, offensive threatening, or abusive.
PHOTOGRAPHY AND IMAGE COPYRIGHT
At your trial, we will need to take photos and videos of you for the purpose of recording the trial look. This is to help us recreate the look accurately on the day. This will also give you a true idea of how your look should translate to your wedding photos & video, in different angles, lighting etc. Future clients also love to see examples of our real-life brides and we are proud to share our work on bridal clients with future brides/clients via our website & social media platforms.
Please let us know in advance if you do not wish to be in photographs or if you are not happy to appear on images on our social media, promotional material, or website.
Our team are happy to be photographed on the wedding day whilst in action, if these photos are shared on social media please credit us accordingly.